Available Jobs

All Jobs
Developer
Analyst
Support
Contract
Full-Time
Showing 6 Jobs
Destop Support Technician
New Full-Time
Farmingdale, NY Full-Time Junior-Mid Level

Overview

We are seeking a dynamic and proactive Desktop Support Technician to join our IT support team. In this role, you will be the frontline hero responsible for ensuring seamless technology operations across our organization. Your expertise will help resolve technical issues swiftly, support end-users effectively, and maintain the overall health of our computer systems and network infrastructure. This position offers an exciting opportunity to contribute to a fast-paced environment where your problem-solving skills and customer service excellence will shine.

 

Responsibilities

Provide technical support for desktop computers, laptops, mobile devices, printers, and peripherals to ensure optimal performance.

  •  
  • Troubleshoot hardware issues related to computer hardware, equipment, and peripherals, including desktops, laptops, and network devices.
  •  
  • Resolve software problems by diagnosing issues within operating systems such as Windows.
  •  
  • Manage help desk tickets efficiently using help desk systems to document issues, track resolutions, and communicate with users.
  •  
  • Support network troubleshooting efforts involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), VPN (Virtual Private Network), firewalls, TCP ports, GPO (Group Policy Objects), and Active Directory management.
  •  
  • Collaborate with team members on technical troubleshooting support for network issues like connectivity problems or firewall configurations.
  •  
  • Maintain inventory of hardware assets and ensure proper equipment troubleshooting procedures are followed for repairs or replacements.
  •  
  • Provide excellent customer service by communicating clearly with end-users and delivering timely solutions to technical challenges.

Qualifications

  • Proven experience in IT support or desktop support roles with a strong understanding of operating systems including Windows (Windows Server) .
  • Familiarity with computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network troubleshooting techniques.
  •  
  • Hands-on experience supporting hardware components like computers, mobile devices, printers, and peripherals.
  •  
  • Proficiency in software troubleshooting across various applications within 
  • Microsoft Office suite and other common business tools.
  •  
  • Knowledge of Active Directory management, GPO configuration, Microsoft Windows Server environments and analysis skills for diagnosing complex issues.
  •  
  • Ability to communicate technical information clearly to non-technical users while maintaining a positive customer service attitude.
  •  
  • Strong organizational skills with experience managing customer support tickets efficiently.
  •  
  • Experience setting up and maintaining Aruba Wireless Network
  •  
  • Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are preferred but not required.
  •  
  • MUST BE COMFORTABLE WITH HEIGHTS AND WORKING IN A WAREHOUSE ENVIROMENT
  •  
  • MUST HAVE RELIABLE TRANSPORTATION
  •  
  • 55-70K BOE

Full Stack Developer
Contract
New York, NY Contract Entry-Mid

Description

Support-focused full stack role helping maintain and improve internal applications and IT tooling.

Knowledge

IT support and service desk experience a plus.

Additional Information

Contract role based in Greenlawn, NY.

Salary

BOE

Contacts

resumes@LMBProfessional.com

Build Your Career

Why Join LMB Professionals?

Equal Opportunity Employer

LMB is an equal opportunity employer and we are always looking for quality applicants to grow with our Company.

Resumes Welcome Anytime

We accept resumes at all times in all area of the United States. When submitting, please include salary requirements or histories with your resume.

Team-Oriented Culture

We seek team-oriented people experienced in the many facets and disciplines of the high-tech industry.

Excellent Career Opportunities

We have excellent career opportunities in Development, Networking and Support.

Don't See the Right Role? Reach Out!

We're always on the lookout for talented IT professionals. Send us your resume and we'll keep you in mind for upcoming opportunities.